Yale College Student Belongings
Frequently Asked Questions for Fall 2021 Semester
Living on campus and need to retrieve belongings
If your items are in storage, they will be moved to your fall room assignment. If you have moved rooms, or relinquished housing since July 31, 2021, we will do our best to move your belongings to your newly assigned room or bring items back to storage. To inquire as to the status of your items, please use this form to submit an inquiry.
Note: Housing relinquishment must be done through the student portal, not through Yale Conferences & Events.
Not living on campus and need to retrieve belongings
If your items are in storage, you must make arrangements to retrieve them by September 15, 2021 or your items will be donated/discarded. Please use this form to submit an inquiry so that we may arrange for a warehouse pick-up, delivery, or shipment of your items.
If your items are stored with DRM, please use your account to request shipment or a warehouse pickup. You would have received communications from DRM back in March/April 2020 with log-in information if your items were with DRM. You may access your account by logging in at app.dormroommovers.com/login with your Yale email address and complete the password reset process if you don’t know your password already. The costs for this storage service and shipping associated with retrieving these items will be paid by Yale.
If you received items belonging to your former suitemates, please reach out to them to coordinate the return of their items back to them.
If you received items that do not belong to you or your former suitemates, please use this form to submit an inquiry.
If you are not returning in the fall of 2021, you must arrange to pick up or have your belongings shipped to you by September 15, 2021 or your items will be donated/discarded. Please use this form to submit an inquiry.
Information on reporting damaged/missing items
Some students have not yet received their stored belongings. We apologize for this situation. We understand this is a busy time of the year for you and we are working with our moving company to correct the situation for you. Providing information through this form will help us as we work with our moving company. We very much appreciate your patience and help.
If we are not able to, here is the claims process you will follow. The deadline to submit a claim is November 1, 2021.
Please note that if your claim is for missing cash, jewelry, or items valued over $500, the Yale Police Department will contact you to conduct an investigation. If this applies to you, you do not have to file a claim with Yale Police. YC&E with share your information with Yale Police and they will call you to review your claim and file a formal police report. Please do not contact Yale Police directly to file a police report regarding your claim. Yale Police will reach out to you first, so please be patient and wait for their call.
Please review the Yale College FAQs page for complete information on the Fall 2021 semester: https://yalecollege.yale.edu/policies-procedures/covid-19-faq.